350 Broad Avenue, Ridgefield, New Jersey 07657

(973) 418-1859 | 📧 [email protected]

At Advanced Mechanical Services HVAC (“AMS,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us via SMS, email, or other digital communications.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name

Email address

Phone number

Service address

Billing information

Any other information voluntarily provided through our forms, SMS, calls, or emails

b) Automatically Collected Data

IP address

Browser type and version

Device type

Pages visited and time spent

Referral sources

c) SMS/MMS Communication Data

When you opt in to receive SMS updates or appointment confirmations, we may collect your mobile phone number and message content for internal tracking and support purposes.

2. How We Use Your Information

We use your information to:

Provide HVAC services and schedule consultations

Send appointment confirmations, updates, and reminders

Respond to inquiries and provide customer support

Offer promotions, updates, and newsletters (only with consent)

Improve our services and website experience

Comply with legal and regulatory requirements

3. SMS Communications & Consent

By submitting your phone number on our website or during service intake, you consent to receive text messages from Advanced Mechanical Services HVAC. Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying “STOP” to any message.
For help, reply “HELP” or contact us at (973) 418-1859

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:

Provide essential HVAC services (e.g., dispatch partners, CRM systems)

Process secure payments

Comply with legal obligations or protect rights

All service providers are contractually obligated to protect your data and only use it as necessary to perform their functions.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Request access to or correction of your personal information

Opt out of marketing emails or SMS at any time

Request deletion of your data (subject to legal and business obligations)

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If we learn that we have inadvertently collected personal information from a child, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Advanced Mechanical Services HVAC
📍 350 Broad Avenue, Ridgefield, NJ 07657
📞 (973) 418-1859
📧 [email protected]